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Customer
Reviews
Customer Review #1
"The
only good thing I can say about this Black
& Decker coffee grinder is the sense of
morbid delight one can relish upon learning
that all its many flaws are shared by others
and exposed here in the Amazon customer
reviews. But unless that is what you're buying
a coffee grinder for -- in which case you've
had WAY TOO MUCH coffee (or perhaps too little)
-- it's really not worth it.
Let's review the problems with this
product:
* On button must be held down. Moreover, the
button is on the side, so unless you're trying
to grind coffee while simultaneously thrusting
the grinder off the counter, you'll have to
hold onto it with your other hand. If you've
got large enough hands, you may be able to hold
the button down with your thumb while gripping
the unit with your palm and fingers, earning a
sense of accomplishment which I'm afraid to say
is all too little consolation.
* Grinder gets clogged. Every couple weeks I
have to take the thing apart and clear out all
the coffee grit and dust. If this were the
derailleur on my mountain bike, I wouldn't
mind; I expect bike parts to get gritty often
and need overhauling, plus there's a whole Zen
thing going on there which just doesn't carry
over to the desperate-for-coffee morning scene
where the above scenario plays out.
* Grounds receptacle builds up static charge.
This is an amazing thing. I had no idea coffee
beans could so convincingly mimic the
properties of magnetized iron filaments, as
they cling together in a lump on the wall of
the plastic container. I am forever scraping
them off into the coffee filter. Sometimes they
take to flight, perhaps attracted by the
magnetic force of the International Space
Station, only to settle scatter-shot all over
the counter.
* Doesn't grind fine enough for espresso, or
course enough for French press. The heavy grind
itself isn't so very bad, but it's undercut the
the fine powder of grounds that this machine
invariably produces, and which causes so much
trouble to the machinery and makes such a mess.
Yet it doesn't grind quite fine enough for
espresso, unless you're inclined to
meticulously harvest all the aforementioned
"fine powder" produced over the course of
several days of grinding regular coffee.
* After a few months, works only
intermittently. I've had this thing for several
months, and just this past week it decided to
quit working from time to time. The thing is a
real stickler about having the receptacle
seated just right and the lid closed. To get it
to run, I have to scrape all the detritus off
the base and click it in and out of position a
few times, until finally it will chew up some
beans for me.
With all these problems, you might ask why I'm
still using this thing. I ask myself the same
question every morning. Fact is, once I've got
my coffee in hand, I forget all about it and
carry on with my day. In fact, I've been
meaning to write this review for months. For
some reason I happened to think about it today
while visiting Amazon for something else.
One of these days, I will remember to look for
another coffee grinder when I'm at the store.
It may take months, but when that happens, with
God as my witness, I promise you the
sledgehammer is coming out.
Please spare yourself all this anguish. It
really is a very poorly designed machine -- so
poorly designed, in fact, that I've sworn off
ever buying anything by Black & Decker
again. If they can screw up something as simple
as a coffee grinder this badly, they can't be
trusted to do anything right."
- Actual review from
Amazon.com
Customer Review #2
"This mill is
seriously flawed because it jams up from all
the dust it makes. After a month or so it
clogged with coffee dust and the motor seized.
I removed the twistoff cleaning plug from the
loading funnel and tried to clean the chamber.
I got some of it out but it is impossible to
get most of it that way, and after a couple
more runs it jammed again. The mill is
defective by design as there is no way to
disassemble it for cleaning. Save your thirty
bucks!"
- Actual review from Amazon.com
Customer Review #3
"I grind at the
next to finest setting and have never had so
much as a hiccup with this grinder. It is very
reasonably priced and has worked flawlessly for
me for 6 months now."
- Actual review from Epinions.com
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